Privacy Policy

Last updated: 11 July 2026

Ceramic Raja respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, contact the studio, enquire about an artwork, request a commission, or interact with our services.

By using this website or voluntarily submitting your information, you acknowledge the practices described in this policy.

1. Information We May Collect

• Contact information: Your name, email address, telephone number, WhatsApp number, and location when you submit an enquiry.
• Enquiry information: Details about an artwork, commission, mural, ceramic work, workshop, interior requirement, preferred size, budget, or delivery location.
• Transaction information: Information needed to process an artwork purchase, invoice, delivery, payment, or commission.
• Technical information: Basic browser, device, IP address, website usage, and analytics information that may be collected automatically.
• Communication records: Messages sent by email, telephone, WhatsApp, contact forms, Instagram, Facebook, or other channels.

2. How We Collect Information

• When you submit the contact or enquiry form on our website.
• When you contact Ceramic Raja through email, telephone, WhatsApp, Instagram, or Facebook.
• When you enquire about, reserve, commission, or purchase an artwork.
• When you register interest in an exhibition, workshop, studio visit, or future collection.
• Through cookies, website analytics, hosting services, and basic server logs.

3. How We Use Your Information

• To respond to enquiries and provide information about available artworks.
• To discuss commissions, murals, ceramics, workshops, or artwork placement.
• To prepare quotations, invoices, authenticity certificates, payment records, packaging, and delivery arrangements.
• To provide customer service and communicate updates relating to your enquiry or order.
• To improve the website, catalogue, artwork presentation, and customer experience.
• To prevent misuse, fraud, unauthorised copying, or security incidents.
• To comply with applicable legal, accounting, tax, and regulatory obligations.

4. Artwork Images and Intellectual Property

All paintings, ceramics, murals, drawings, photographs, artwork images, studio images, designs, graphics, written content, logos, and other creative material displayed on this website belong to Ceramic Raja, the artist, or their respective authorised owners.

• Artwork images are displayed for viewing, enquiry, promotion, and collection-reference purposes only.
• You must not download, save, copy, screenshot, reproduce, print, trace, redraw, scan, photograph, republish, distribute, or commercially use artwork images without prior written permission.
• You must not use Ceramic Raja artwork or website images on posters, prints, merchandise, clothing, packaging, advertisements, websites, social-media pages, catalogues, NFTs, digital products, or commercial materials without written authorisation.
• You must not crop, recolour, edit, remove watermarks, alter signatures, add filters, create derivative versions, or falsely claim ownership or authorship.
• You must not use artwork images for artificial-intelligence training, image-generation datasets, machine-learning datasets, style replication, or automated content-generation systems without express written permission.
• Purchasing an original artwork does not automatically transfer copyright, reproduction rights, licensing rights, or commercial-use rights unless this is specifically confirmed in writing.

Limited uses permitted by applicable law are not restricted by this policy. For publication, editorial use, licensing, educational use, or commercial reproduction, please contact Ceramic Raja before using any material.

5. Sharing of Personal Information

Ceramic Raja does not sell or rent your personal information. Information may be shared only when reasonably necessary with:

• Payment processors, banks, accounting providers, or invoicing services.
• Packaging, courier, logistics, installation, or delivery partners.
• Website hosting, analytics, email, cloud-storage, or technical service providers.
• Professional advisers such as accountants, legal advisers, or consultants.
• Government or regulatory authorities when disclosure is legally required.

Service providers should receive only the information reasonably required to perform their role.

6. Cookies and Analytics

This website may use cookies or similar technologies to remember preferences, understand website traffic, monitor performance, improve navigation, and protect the website.

You may restrict or delete cookies through your browser settings. Some website functions may not operate correctly when cookies are disabled.

7. External Links and Social Platforms

Our website may contain links to Instagram, Facebook, WhatsApp, payment services, maps, shipping providers, or other third-party websites.

Ceramic Raja is not responsible for the privacy, content, security, or data-handling practices of external platforms. Their own policies apply when you visit or interact with them.

8. Data Storage and Security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

No website, email, cloud platform, or internet transmission can be guaranteed to be completely secure. Please avoid submitting sensitive information that is not required for your enquiry.

9. Data Retention

Personal information may be retained for as long as reasonably necessary to:

• Respond to and manage your enquiry.
• Complete an artwork sale or commission.
• Provide customer support and authenticity records.
• Maintain tax, payment, accounting, and delivery records.
• Resolve disputes or protect legal rights.

Information that is no longer required may be deleted, anonymised, or securely archived where appropriate.

10. Your Choices and Requests

Subject to applicable law, you may contact us to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information that is no longer required.
• Withdraw consent for optional communication.
• Ask us to stop sending promotional messages.
• Raise a privacy concern or complaint.

We may need to verify your identity before completing certain requests.

11. Children's Privacy

This website and its artwork enquiry services are not directed toward children. A parent or lawful guardian should supervise any workshop, purchase, enquiry, or information submitted by a minor.

12. Changes to This Policy

Ceramic Raja may update this Privacy Policy when the website, services, technology, or legal requirements change. The revised version will be published on this page with an updated date.